Probation staff supervise people in order to make our communities safer by reducing reoffending. There are two main types of staff who manage offenders: case managers and senior case managers.

If you are interested in a career in probation, we welcome people who have:

  • worked with individuals with challenging behaviour
  • the ability to enforce standards and procedures
  • an understanding of the importance of performance and quality in practice
  • the necessary experience

Qualifications and experience

To become a probation case manager you will need a VQ3 Diploma in Probation Practice or equivalent, and either voluntary or paid experience of working with vulnerable people

To become a senior case manager you will need a certificate of qualification in Social Work, Diploma in Social Work, Diploma in Probation Studies, CJL or equivalent

If you are interested in becoming a probation services officer, relevant voluntary experience is essential. One way to get voluntary experience is via schemes run by the M CRC, for more information click here.

Interserve is at the forefront in developing new qualifications for staff across the sector. These will be available in 2018.