Quick thinking Rosie Jafrate (pictured) prevented a woman from jumping from a bridge in Wallasey, Merseyside.
Interserve Group Limited, the international support services, construction and equipment services group, runs five Community Rehabilitation Companies (CRCs) that provide rehabilitative services to people on probation or on licence from prison.
Rosie works for the company’s Merseyside CRC and was driving home across the bridge in Mill Lane, Liscard when she spotted a woman who was shaking by the side of the road.
Rosie said: “I wondered if she was just nervous, but it didn’t look right and so I stopped the car and got out.
“When she saw me, she ran for a wall which prevents people from the drop. I then knew she was contemplating suicide.
“It’s a high wall and so I sprinted and grabbed her. I was able then just to hold her and give her reassurance.”
Rosie, who works from the CRC’s office in Boundary Street, spotted a passing police car and flagged it down. Police officers called for support and dispatched a mental health specialist who took over from Rosie.
She said: “I was with the lady for an hour. My training meant I knew not to ask her a battery of questions because she was shaking uncontrollably and clearly in no fit state to be grilled about what she was doing.
“I took her name, address and age and then just cuddled her.
“I’m normally quite shy but helping was an unconscious decision. It illustrates the importance of not being afraid to take action if you ever think something doesn’t look right.”
Chris Edwards, M CRC’s chief executive, praised Rosie for her actions.
He said: “Probation staff are dedicated to supporting people to make positive changes to their lives and the role often includes helping those who are vulnerable and in need.
“Rosie’s quick thinking and her instinctive actions have saved a life. I am proud of what she has done.”